Remote Monitoring and Management
What is it?
Remote monitoring and management or RMM is the primary way that any IT company supports their clients. As for Dental eTech, we would install a client on each of the workstations that you would want us to manage and monitor. That agent would allow us to...
- See when upgrades or updates are needed
- Show the overall health of the device
- Allow installation of those upgrades/updates
- Detect new devices and be able to configure those devices
- Remote in to the device
- Provide alert/health reports on each device.
In a nutshell, choosing to have Dental eTech be your IT company, we would install an agent software so that we can make sure each of your devices is running the best it is capable. It will also allow us to provide you with any solutions, both software and hardware, that will make your devices perform at their peak of performance.